What is CRM?

The Who, Why and What of CRM This article is designed for people who are new to CRM or who are considering using CRM Software for the first time. It explains what CRM is, how CRM helps companies, and how

Posted in CRM

Sending Transactional Emails with WorksIQ v2.2

We are pleased to announced that WorksIQ version 2.2 is now live. We have made over 100 enhancements and fixes in this release. Many of the enhancements having come directly from user feedback. The main new feature is the ability

Posted in CRM, News

What is Sales Velocity?

You may have heard the buzzword “Sales Velocity” recently. So what exactly is it and do you need to take notice of it? This short article explains what it is and at the end of the article gives you four

Posted in CRM

Sales Lead Response Times

When a new enquiry drops into your sales inbox, how long on average does it take for your sales team to respond? Do you realise that as every minute ticks by the strength of a sales lead diminishes and the

Posted in CRM